Culture Matters

A Complexity Untangled + Anna K Young Collaboration

Inspiring and equipping curious, kind, and courageous people ready to create positive, inclusive, and human cultures.

Working with us might be for you if...

You instinctively understand the importance of creating a positive, inclusive culture, but lack time and support to design and consistently integrate values, norms, rituals, and structures into the ways of working in your organisation.
As a Culture or Team Leader, it often feels like you’re the one carrying the culture torch, herding others to stay aligned to broader organisational mandates and KPIs.
You have a great team who you know would step up and help with strengthening culture if they were given the right tools, guidance, and practice.
You know there are gaps and inconsistencies in employee wellbeing and productivity between teams and departments but you haven’t been able to devote the time to understand the root cause.
Organisations around you are choosing many different approaches in their return-to-work and hybrid policies, but you’re just not sure what is best for your teams.
Somewhere along the way your organisational values, agreed-upon values-driven behaviours, and purpose have disappeared.
You are a team or organisation that is committed to creating a great culture with an understanding that this takes time and commitment.

Imagine if you could...

Become an organisation where all people thrive at work and home, resulting in high performance and satisfaction records.
Have people-focused metrics that enable you to make evidence-based decisions.
Co-create a culture where all voices are heard so every employee understands their role in a workplace culture that works for everyone.
Empower everyone to leverage their strengths and core values to drive a positive culture.
Strengthen the organisational values so that your team can hold themselves and one another accountable.
Have a framework to make decisions, create policy, and hold each other accountable for living organisational values each day.

Investing in organisational culture is crucial in achieving employee well-being and engagement. An organisation's culture is not just about what leaders do or what employees do in their day-to-day work. Rather, it is about how both leadership and employees work independently and collaboratively, both internally and externally. Organisational culture refers to the set of values and beliefs that shape the accepted, rewarded, and encouraged behaviors across departments, levels, and geographies. With some focus on creating a culture (th)at work(s) for everyone, everything else comes together!

Anna and Deb

What makes us and our approach different?

We bring a systems approach to our belief that what makes organisations successful long-term is focusing on their people.

People + Systems = Healthy & Sustainable Workplaces

Our proven hypothesis: When people believe their work matters and they feel included, a genuine sense of belonging follows. We bring a parallel focus on the leverage points within organisational systems that will provide a consistently positive experience for all stakeholders. Sustainable and built to last.

Employees begin to know that they and their work matter. They feel a greater sense of wellness, belonging, and inclusion.

Collectively, they become a more resilient, flexible, and productive organisation, ready to respond to our ever-changing world.

We have three distinct offerings. Each joins you at a different point in your culture journey, providing evidence-based approaches that fit your organisation.

Have a look below and let’s connect to discover what’s best for you.

Culture Matters

Culture Sparks
Learning Journey

Culture Sparks is a programme designed to build a more resilient, flexible workforce by focusing on the skills, behaviours, and confidence needed to create a healthy, inclusive culture across teams and departments.

We facilitate Learning Journeys within your organisation with each cohort comprised of 12-15 participants – these become our Sparks. Cohort totals are scaled to meet the size of your organisation. Bi-weekly learning events will introduce concepts and the HOW of culture.

Our focus is the practical application, so we include plenty of practice and time for questions and sharing. This accompanied journey facilitates participants to ignite positive culture change. We use experiential learning, practice, and sharing between learning events to spark actions, interest, and accountability throughout your teams, departments, and the whole of your organisation.

Our training is grounded in the methods and techniques of systemic (team) coaching principles and adult learning, sometimes referred to as user-centred, human-centred, or andragogy, and is used to support the adult learning process and acknowledges participants’ expertise and prior experience.

The programme is rooted in approaches like systemic coaching, human-centred design, positive psychology, neuroscience, and systems change.

Creating an inclusive, values-driven organisation that works for all stakeholders and is built to last is possible and within your reach with our Culture Sparks Learning Journey.

Culture Matters

Team Tune-up

A Team Tune-up is a facilitated, bespoke approach to building a more inclusive, positive, and values-driven team that works for all its members. It acknowledges that everyone within the team is responsible for creating and maintaining a positive culture.

You understand the link between a positive culture and getting the best out of your team. You have experienced first-hand how your team thrives when connected and working towards a shared goal.

We meet you and your team where you are today, understand where you want to go and work together to begin to remove anything standing in your way. Whether you work in person, hybrid, or virtually, we have the background and current evidence-based approaches that can help you and your team thrive.

Together, you will strengthen the organisational norms and rituals that empower leaders, teams, and employees to do their work in a way that suits them best and build an understanding of the importance of inclusion, connection, celebration, and appreciation in maintaining a positive culture.

The ideal Team Tune-up schedule includes a bi-annual virtual or in-person workshop for the highest uptake and impact.

Culture Matters

Values in Action

Our Values in Action programme builds more connected and cohesive teams. It features a series of workshops with mentoring, coaching, and overall support for your team to design or refine your values, and identify supporting behaviours.

Organisational values are the building blocks of cohesive and productive team cultures. We’ve seen time and again that when values and values-based behaviours are defined and integrated, organisational culture and success metrics improve. It’s good for employees, and it’s good for enduring success.

Values-based behaviours equip individuals, teams, and organisations with a clear framework and guardrails for staying accountable, making decisions, having difficult conversations, and working together in a healthier, more productive way.

Through our workshops you and your team gets the support you need to effectively design or refine your values, and identify supporting behaviours. We use scenarios and team experiences for relevant prototyping and practice bringing your values to life.

We also partner with you to ensure full integration of your values and values-based behaviours across your organisation, embedding them into departments, processes, and ways of working, ensuring sustainability and return on investment.

We bring different personal, academic, and professional backgrounds and approaches to our work, which is exactly why we love to collaborate. We challenge each other, cheer, laugh, and cry. Like our work with teams and organisations, we genuinely believe that we’re better and stronger together.

Put us to work and we’ll commit our expertise and values to action for the greater good of your people and organisation.